Best CRMs for Small Businesses in 2025
Boost Efficiency with the Right CRM
For small businesses, selecting the right CRM is crucial to managing customer relationships and supporting growth. Let us guide you in finding the perfect CRM for your needs.
★★★★★ Last updated August 2025
HubSpot — Best All-Around for Small & Mid-Sized Teams
Free plan available, powerful automation, easy to scale
Why we love it: HubSpot combines sales, marketing, and service tools in a single ecosystem, eliminating the need for multiple disconnected apps.
4.1 Very Good
Reviews
(12,901) by G2
Pipedrive — Best for Sales Focused Teams
Intuitive pipeline management, strong mobile app
Why we love it: A clean, visual sales pipeline makes tracking deals simple and fast, even for non-tech-savvy teams.
3.4 Good
Reviews
(5,194)
Zoho CRM — Best Budget-Friendly Option
Affordable plans, wide integration library
Why we love it: Offers robust features at a fraction of the cost of competitors, making it ideal for startups and small businesses.
4.1 Very Good
Reviews
(2,852)
Monday CRM — Best for Flexible, Visual Project & Sales Management
Intuitive, customizable, and built for team collaboration
Why we love it: Its easy-to-use, highly visual interface and flexible workflows make it perfect for teams who want to manage sales pipelines, projects, and customer relationships all in one place.
4.6 Very Good
Reviews
(1,007)
Why Trust Our Recommendations
Choosing the right CRM can feel overwhelming. Dozens of options, endless features, and conflicting reviews. That’s where The Best CRMs comes in.
With over a decade in B2B demand generation, we know what makes a CRM deliver results. We’ve reviewed the top platforms for:
Ease of use
Automation capabilities
Reporting & analytics
Integration options
ROI potential
Every recommendation is backed by hands-on testing and real-world results.
How We Compare CRMs
Not Just Features. Real-World Performance.
Our reviews go beyond the spec sheet. We run each CRM through real use cases to see how it performs in:
Capturing and organizing leads
Automating repetitive tasks
Enabling faster follow-up
Delivering clear, actionable insights
We don’t just tell you what’s popular — we tell you what works.
The Best CRMs for Small Businesses in 2025: Affordable, Easy, and Built to Grow with You
Running a small business means wearing a lot of hats — sales, marketing, customer service, maybe even IT. But if you’re trying to keep track of leads in a spreadsheet or juggling customer notes across different tools, you’re likely losing time (and opportunities).
The Best CRMs of 2025: Our Expert Picks to Help Your Business Grow
In 2025, CRM software is no longer a “nice-to-have” — it’s the backbone of any successful sales, marketing, and customer success strategy. The right CRM can help you streamline workflows, close deals faster, and build lasting customer relationships.
12 Essential Questions to Ask Your CRM Provider Before You Commit
Choosing the right CRM (Customer Relationship Management) system can make or break your business’s customer relationships, sales efficiency, and overall growth. With so many providers out there — each promising to be “the best” — it’s easy to feel overwhelmed.